TeeWire Support
Responsive golf course software support
A U.S. based support person typically gets back to your course within three hours, and problems are typically solved within 24 hours.
Support
Call a 100% U.S. based support team that knows golf operations as well as the software.
Urgent Matters
If something is urgent, please indicate that in your message.
Send a Support Request
Fill out the form below and a U.S. based support person will typically get back to you within three hours.
What to expect
Responsive support for your whole operation
TeeWire's U.S. based team supports the tee sheet, online tee times, point of sale, member billing, accounting and your course website.
Support response time
A U.S. based support person typically gets back to your course within three hours.
Resolution time
Problems are typically solved within 24 hours.
100% U.S. based
Support is U.S. based and knows golf operations as well as the software.
Unlimited free training
Training is unlimited and free for as long as you are a customer.
Founder access
Customers can reach founder Bay Paul, who has worked in golf course operations since 2005.
White glove migration
TeeWire moves your course over itself, white glove, at no charge.
What courses say about TeeWire support
Golf course operators on the support behind their TeeWire system.
Our course has been very pleased with our association with TeeWire. Bay and his team have always been very responsive to any changes, questions, or the rare problem we have had. Couldn’t recommend more highly.
Gary Curtis
Owner, Colonial Golf Course (MI)
The tech advancements and quick support response times are excellent
Tyler Perry
Owner, Badlands Golf Course (MN)
Ease of use, proficient reporting and the support team is quick to respond and make changes needed to fit our business model.
Vincent Prather, PGA
Director of Golf Operations, Marriott Lexington Griffin Gate Golf Resort & Spa (KY)
TeeWire enabled us to transition from a walk up facility to 100% prepaid tee times within 48 hours of our first call with the sales team. Their system is easy for our customers to use and our employees to manage, and customer service is always responsive. I highly recommend!
Tim McManus
Owner, Cedars Golf Club, Cutchogue NY
TeeWire has been very easy to use, and even in our first year using tee time software, our employees were able to learn the system quickly. It has made our booking process much more efficient and gives me the ability to manage our tee books even when I’m not in the pro shop. I also really appreciate their responsiveness when we have questions or need help.
Amy Schneider
Owner, Champion Hill and Pinecroft Golf Courses (MI)
TeeWire has been a great experience for our golf course. We joined during the pandemic, and it’s made a huge difference. Very easy to use for our staff and our golfers and customer service is always there for any questions we may have. Highly recommended.
Ben McCain
Director of Golf, The Biltmore Hotel - Miami/Coral Gables
Questions about TeeWire support
Straight answers about reaching TeeWire support and what to expect.